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Shipping policy
Thank you for shopping with [The Given Right, LLC]! Below is our shipping policy to ensure you know what to expect when placing an order.
1. Processing Time
- Orders are processed within [7] business days (excluding weekends and holidays).
- During peak seasons or sales events, processing times may be slightly longer.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
- Please note that delivery times are estimates and not guaranteed.
- Shipping costs are non-refundable unless due to an error on our part.
3. International Shipping (If Applicable)
- We ship to select international locations. Additional customs fees, taxes, and duties may apply, which are the responsibility of the customer.
- International shipping times vary depending on the destination.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
5. Shipping Delays
- We are not responsible for delays caused by carriers, weather, customs, or unforeseen circumstances.
- If your package is significantly delayed, please contact us at [info@thegivenright.com] for assistance.
6. Lost or Stolen Packages
- We are not responsible for lost or stolen packages once marked as delivered. If you suspect an issue, please contact the shipping carrier directly.
- If your package is lost in transit, reach out to us, and we will do our best to assist.
7. Incorrect Shipping Information
- Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided at checkout.
- If you need to update your address, contact us immediately at [info@thegivenright.com].
8. Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within [30] days of delivery with photos of the item(s) and packaging.
9. Contact Us
If you have any questions about our shipping policy, reach out to us at:
📧 [info@thegivenright.com]