Refund policy

Returns

• You have [30] days from the date of delivery to return an item.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
  
• Proof of purchase (receipt or order confirmation) is required for all returns.

Refunds

• Once your return is received and inspected, we will notify you about the status of your refund.
• If approved, the refund will be processed to your original payment method within [30] business days.
• Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item received).

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [info@thegivenright.com].

Return Shipping

• To initiate a return, please contact us at [info@thegivenright.com] for return instructions.
• You are responsible for return shipping costs, except in cases where the item was defective or incorrect.

Late or Missing Refunds

• If you haven’t received a refund after the stated processing time, please check with your bank or credit card provider.
• If you still have not received your refund, contact us at [info@thegivenright.com].

Need Help?

For any questions about returns and refunds, contact us at [info@thegivenright.com].